Frequently Asked Questions
Ordering & Dealers
Where can I buy FirstEdge Knives?
Please contact Customer Service at email@example.com, or by phone at (877) 333-1833 or (760) 208-4148 for the closest dealer near you.
Can I buy directly from FirstEdge factory?
Where can I buy accessories and spare parts?
Why do the Military including Special Forces use FirstEdge® Knives?
What is the TrackLock™ Locking system on FirstEdge folding knives?
Designed to be rugged and extremely tough, FirstEdge® TrackLock™ folding knives are equipped with a New Patent Pending Opening and Locking System designed for Military and Outdoor Extreme Applications and Environments.
The TrackLock™ has a large steel locking pin that passes through the blade as well as the steel liners. Many times the industrial standard for knife-lock failure has been applied to this ‘Double-Shear” mechanism with no sign of movement or lock failure. The TrackLock™ is truly a one-handed opening knife that allows for fast and safe opening and closing of our folding knives.
What is the Tri-Composite Sheath system invented by FirstEdge Knives?
Why is ELMAX Steel a superior knife steel?
What is G-10 handle material?
Why do FirstEdge® Knives have different insignia on the same model?
The company uses different insignia to determine the year in which that the product was manufactured. We do this only for Warranty and Quality Assurance. All products are made to the same high standards and quality, irrespective of the year. Products made in 2015 have 1 small star in the blade etching. 2016 is represented by 2 stars. 2017 has 3 stars.
Care & Warranty
How do I take care of my FirstEdge Knife?
Fixed blade knives should always be stored in the sheath for practical and safety reasons. Take care to ensure that any foreign objects are removed from the sheath to ensure the blade is not scratched or damaged.
Folding knives should always be stored in the closed position for practical and safety reasons. It is highly recommended to periodically cycle the blade open and closed to ensure any dust or other foreign particles are removed.
How do I sharpen my FirstEdge Knife?
What is the Warranty on a FirstEdge knife?
FIRSTEDGE® LIFETIME WARRANTY
At FirstEdge®, we are extremely proud of our products and sincerely value our customers. We want you to be 100% satisfied with your FirstEdge® experience. Our Fixed Blade knives are designed to withstand heavy, extreme use, and if your knife fails, we will repair or replace it free of charge, no questions asked – Forever. Our Folding Knives are tough and are designed for powerful, precision cutting. If your folding knife fails to perform due to a defect and doesn’t meet your expectations, we will repair or replace your knife free of charge – Forever. We don’t expect our knives to fail, but if this happens, we will take care of you.
Should you have a warranty issue, please direct all inquiries to FirstEdge™ using one of these options:
We will issue a Return Authorization Number (RA#) that should be included when shipping your product. Outbound warranty shipments from FirstEdge™ will be returned to you at our expense.